I just took 30+ minutes to watch Kathy Sierra speaking at a WordCamp SF event. It's worth listening to.

The Drupal community could certainly stand to take some of these principles to heart. Particularly what she says from 7:50 - 8:30. To date, most Drupal technology has not enabled end users to get above the "Suck threshhold" - much less the Passionate User level. We've done a great job getting programmers there - even novice programmers; but that's not enough.

The Drupal.org redesign looks like it's beginning to take the step to helping end-users get there. But for Drupal to keep on it's currently really great growth ramp, I believe the coders in the Drupal community need to start to think about non-coders more.

My opinion.